There will be no refunds within 7 days of the start date of any program.
Helmets are mandatory for all youth lessons
Season passes can be picked up anytime once the season starts and must be worn at all times during classes.
Please refer to the ability level chart found on our website & registration forms in order to determine your child’s ability level. They will be placed in groups determined bytheir ability, and matched by age as best as possible.
*Please note if needed, Norquay instructors will move groups/children around based on an actual assessment during the beginning of
the programs. Friends can be together only if they are of a similar ability level. Please make any grouping requests on your registration form or by email along
with your reasoning.