Privacy Policy

1. Introduction a trademark of Nell Software LLC (Nell Software) is devoted to respecting your privacy and your need for appropriate protection and management of personally identifiable information you share with us (the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified, such as your name, address, telephone number, etc.). The intent of this Privacy Policy is to inform you what personally identifiable information or personal information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding our use of and your ability to review and correct the information. This policy applies only to users accessing our web site from the United States.

We have agreed to (1) provide customers with notice of their ability to opt out of information regarding rental, sale or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and (3) honor customers' requests not to receive mail, telephone or other solicitations from Nell Software.

2. Information Collection

Our online guests can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

There may be times (such as when you make a reservation, log in, sign up for a newsletter, etc.) at which we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, etc. Whether or not to provide such information is completely your own choice. If you choose not to provide the information we request you may be unable to make a reservation or access certain services, offers and content on our web site.

3. Using Your Information

We use the personally identifiable information you provide for internal purposes such as confirming and tracking your reservation, analyzing trends and statistics, informing you of our new services and offers, etc. From time to time we might establish a business relationship with other persons or entities who we deem trustworthy and whose privacy policies are consistent with ours. These are known as our Preferred Partners. In such cases we might share information, including personally identifiable information about you, that will enable such persons or entities to contact you regarding products and services that may be of interest to you.

Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Nell Software or to others. Nell Software also may disclose your personally identifiable information when we believe the law requires it.

4. Updating Your Information

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or from our Preferred Partners, please let us know by calling us at 1.505.750.2633 or by sending us an email, at Please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us, please contact us the same way.

Please note that sometimes these requests may take up to 6-8 weeks to take effect, particularly if we are removing your name from postal mailings. In addition, when you make a reservation from us online or by phone, we may need to contact you via phone, email or mail to address questions specific to your reservation, even if you have opted to not receive communications.

Please remember, if you delete certain information, you may not be able to continue to make a reservation or access other portions of our web site without entering additional information.

5. Protecting Children

We at Nell Software take special care to protect the safety and privacy of children. Our web site is a general audience site. We do not permit children under the age of 13 to register with us or make any online reservations. We also do not send email correspondence to anyone who tells us that they are under the age of 13.

6. Security

We use Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your reservation information to protect it from being decoded by anyone other than Nell Software. Once you enter the reservation process, your computer will begin communicating with our server in secure mode.

Nell Software will always use sophisticated encryption and authentication tools like SSL to protect the security of your personal information that you share with us. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web site; and you do so at your own risk.

We urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account.

7. Links to Third Party Sites

Our web site may contain links to web sites operated and maintained by third parties over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.

9. Policy Changes

Nell Software may update our privacy policy from time to time and our use of the information provided to us is subject to the terms of the privacy policy then in effect. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. The new policy will apply to all current and past users of our web site and will replace any prior policies which are inconsistent.

10. Your Feedback

To help us improve our privacy policy and practice, please give us your feedback. If you have any questions or concerns regarding our privacy policy, please contact us.